Privacy policy

Effective Date: September 15, 2026

Moonziun is operated by SEALANDAIR GLOBAL TRADING LIMITED. At Moonziun, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your data and how we handle it.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of data we may collect include:

a. Personal Information

• Name

• Email address

• Billing address and shipping address

• Phone number

• Payment information (processed securely through third-party payment providers)

b. Non-Personal Information

• Browser type and version

• Device information and operating system

• IP address and general location

• Website usage data and browsing behavior

2. How We Collect Your Information

We collect information in the following ways:

• Directly from you: When you create an account, place an order, subscribe to our newsletter, or contact customer support.

• Automatically: Through cookies, web beacons, and similar technologies when you browse our website.

• From third parties: Such as payment processors and analytics providers that help us operate the website and improve user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.

• To communicate with you regarding your orders, inquiries, or customer service requests.

• To send updates, promotions, or marketing materials (only with your consent).

• To improve our website’s functionality, performance, and user experience.

• To detect, prevent, and address fraud, unauthorized access, or other illegal activities.

• To comply with applicable laws, regulations, and legal obligations.

4. How We Protect Your Information

We implement a variety of security measures to ensure your personal information remains safe and confidential.

• Data is transmitted using SSL (Secure Sockets Layer) encryption.

• Access to personal data is limited to authorized personnel only.

• We use secure third-party payment gateways compliant with PCI DSS standards.

• We regularly monitor our systems for vulnerabilities and security updates.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with:

• Service providers (such as shipping carriers, payment processors, and IT support) who assist in operating our business.

• Legal authorities, when required by law, such as to comply with subpoenas or government requests.

• Business partners in the event of a merger, acquisition, or reorganization, in which case your information will remain protected under this policy.

All third-party partners are bound by confidentiality and data protection obligations consistent with this policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:

• Recognize you on future visits.

• Remember your preferences and cart items.

• Analyze website traffic and performance.

You can choose to disable cookies through your browser settings. However, some features of our site may not function properly without them.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal information we hold.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal information (“right to be forgotten”).

• Withdrawal of Consent: Opt out of receiving marketing communications.

• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at service@moonziun.com. 

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations. When no longer needed, we securely delete or anonymize your data.

9. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will promptly delete it.

10. International Data Transfers

We may store and process your information in different countries. We ensure that all cross-border data transfers comply with applicable data protection laws and maintain an equivalent level of security and confidentiality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Moonziun Customer Support
📧 Email: service@moonziun.com
🏢 Address: UNIT 60 3/F YAU LEE CTR NO.45
HOI YUEN RD KWUN TONG
HONG KONG
📞 Phone:+852 83266798